Shop Policies
SHIPPING POLICY
- Shipping processing time is 1 - 2 business days.
- Standard shipping is USPS First Class Mail, which typically takes 3 to 4 business days to arrive.
- Shipments are sent from my warehouse in Southern California.
For questions on shipping times, please send an email to info@simplylaurenathome.com.
RETURN POLICY
At this time, we can accept exchanges only. To process an exchange, please send a message to info@simplylaurenathome.com and include your order number to get the process started.
LOST OR STOLEN ITEMS
If you believe a package is lost or has been stolen, please contact info@simplylaurenathome.com for further investigation.
DAMAGED DURING TRANSIT ITEMS
If you have an item that has been damaged during the shipping process, please email us at info@simplylaurenathome.com and include your order number and a photo of the damaged product.
SUPPORT TIMING
Please allow 1 - 2 business days for a response to any order issues. My goal is to provide an exceptional experience for you, and I am happy to help as quickly as I can, thank you!